Privacy Policy

TradeSthira ("TradeSthira", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you access or use the TradeSthira mobile application, website, and related services (collectively, the "Services").

By using TradeSthira, you acknowledge the practices described in this Privacy Policy.

Personal Information

When you create or use a TradeSthira account, we may collect information such as:

• Your name and email address
• Account and profile information you choose to provide
• Subscription and purchase information
• Communications you send to us, including support requests and feedback

Payments and subscriptions may be processed by third-party platforms such as the relevant app store or payment provider. We do not directly store your complete payment card information.

Trading and Journal Information

When you use TradeSthira, you may choose to provide information relating to your trading activities, including:

• Trade and journal entries
• Trading-related notes and observations
• Performance and behavioural information
• Responses to assessments, check-ins, or reflections
• Information or files you choose to submit when using certain features

This information is used to provide the functionality and insights available through the Services.

Usage and Technical Information

We may automatically collect limited technical and usage information, including:

• Device and operating system information
• App version
• General interaction and usage information
• Diagnostic information
• Crash and error logs
• Performance information

This information helps us maintain, secure, troubleshoot, and improve TradeSthira.

Provide the Services

We may use the information we collect to:

• Create and manage your account
• Provide TradeSthira's journaling, analytics, and related functionality
• Generate personalised insights and content
• Provide AI-enabled features where applicable
• Manage subscriptions and access to paid features
• Provide customer support
• Maintain the security and reliability of the Services

Improve TradeSthira

We may also use information to:

• Understand how users interact with TradeSthira
• Identify technical problems
• Improve functionality, usability, and performance
• Develop and evaluate new features
• Produce aggregated or anonymised analytics about the use of our Services

Where information is aggregated or anonymised so that it can no longer reasonably identify an individual, we may use that information for analytics, research, product development, and service improvement.

Certain TradeSthira features may use artificial intelligence to process information that you choose to provide and generate responses, observations, summaries, or insights.

AI-generated content is provided for informational and educational purposes and should not be considered financial, investment, trading, or other professional advice.

Information submitted to AI-enabled features may be processed by service providers used to operate those features, subject to appropriate contractual, privacy, and security safeguards.

We use reasonable technical and organisational measures designed to protect your information against unauthorised access, loss, misuse, alteration, or disclosure.

These measures may include:

• Encryption where appropriate
• Secure data storage
• Authentication and access controls
• Monitoring and security measures
• Software and security updates

However, no electronic transmission or storage system can be guaranteed to be completely secure.

We do not sell your personal information.

We may share information with:

• Service providers that help us operate, host, maintain, analyse, secure, or support TradeSthira
• Payment and app-store providers for subscription and transaction processing
• Technology providers supporting features available within the Services
• Professional advisers where reasonably necessary
• Government authorities, regulators, courts, or law-enforcement agencies where required by applicable law

Service providers are permitted to process information only as necessary to provide their services to us and subject to applicable contractual and legal requirements.

We may also disclose information where reasonably necessary to protect our rights, users, Services, or the security of others.

Depending on where you live and applicable law, you may have rights relating to your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Request a copy or export of certain information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

Some information may need to be retained where required for legal, security, fraud-prevention, accounting, or legitimate business purposes.

We retain personal information only for as long as reasonably necessary to provide the Services, fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and protect our legitimate interests.

When information is no longer required, we may delete or anonymise it in accordance with applicable requirements.

You may request deletion of your TradeSthira account and associated personal information through the options made available within the Services or by contacting us.

Following a valid deletion request, information associated with your account will be deleted or anonymised within a reasonable period, except where retention is required or permitted by law.

TradeSthira is intended for users aged 18 years or older.

We do not knowingly collect personal information from children under the age of 18. If we become aware that personal information has been collected from a child in circumstances where it should not have been collected, we will take reasonable steps to delete it.

TradeSthira and its service providers may process or store information in countries other than the country in which you live.

Where required, we take appropriate steps designed to ensure that international transfers of personal information are subject to safeguards consistent with applicable data protection requirements.

Our website and Services may use cookies or similar technologies where applicable to:

• Maintain sessions
• Remember preferences
• Understand how our Services are used
• Improve functionality and performance
• Maintain security

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies or similar technologies.

TradeSthira may rely on or interact with third-party services, platforms, or technologies.

Those third parties may process information in accordance with their own privacy policies and applicable contractual arrangements. We encourage users to review the privacy policies of third-party services they interact with.

We may update this Privacy Policy from time to time to reflect changes to our Services, technology, legal requirements, or business practices.

When we make material changes, we may provide notice through the App, website, email, or another appropriate method.

The "Last Updated" date at the top of this Privacy Policy indicates when it was most recently revised.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

TradeSthira
Email: support@tradesthira.com
Website: tradesthira.com